Checkout Policy
Welcome to Curtis & Ivory!
We’re committed to making your shopping experience smooth and secure. Please review our checkout policy below to ensure a hassle-free process.
1. Payment Methods
We accept the following payment options:
Credit/Debit Cards: Visa, MasterCard, American Express.
PayPal: For secure, quick transactions.
Wix Payments: Fully encrypted and secure.
For international orders, additional payment options may be available depending on your location.
2. Order Confirmation
After completing your purchase, you’ll receive an order confirmation email with your order details.
Ensure your email address is correct during checkout to receive all updates.
3. Pricing and Taxes
Prices displayed on our website include applicable taxes (if required).
Any additional shipping costs will be calculated and displayed at checkout.
4. Shipping and Address Policy
Double-check your shipping address before finalizing your order.
We cannot change the address once your order has been processed.
Refer to our Shipping Policy for detailed information on delivery times and rates.
5. Cancellation Policy
Orders can be canceled within 1 to 3 hour of purchase.
Once the order is processed or shipped, cancellations are no longer possible.
Refunds for cancellations will be issued within 5 - 10 business days.
6. Secure Transactions
We provide SSL encryption to protect all transactions.
Your payment information is handled securely and never stored by us.
7. Customer Support
If you face any issues during checkout or have questions about your order:
Email us at support@curtisandivory.com
Call us at 561-810-0428
Our team is available to assist you during business hours: 9 am to 6pm
By completing your checkout, you agree to our Terms and Conditions and Privacy Policy. Thank you for choosing Curtis & Ivory